Category: Customer Service
Live chat will allow a customer or a user to ask questions directly from your website, with no other applications needed making it easy to use.
You can get 68% of your clients to provide you positive reviews just by asking for them. However, sending out an email or making a simple request may not be enough. Now a days, you’ll likely need closer to 80% or 90% of your clients to leave (good) reviews to compete.
Testimonials are one of the surest ways to provide social proof for your business. It tells customers that other people have used and likes your products or services. Here are three super simple ways to get great customer testimonials.